Service and Support

Companies rely more and more on label printer technology to support their business-critical operations. This printer technology is also constantly evolving, which can impact the performance of your crucial assets. Changes or updates to software, to network connectivity or even to your desktops can unexpectedly affect the operation of your wireless, desktop and industrial printing solutions.

ERS provides full Technical and Software Support service to provide successful resolution of all your printer and software technical support needs with fast response times, well-defined service levels, advanced diagnostic tools, access to the latest software upgrades and speedy outreach to the technical resources of third-party vendors. This enables ERS to quickly identify and fix performance issues, minimize potential downtime and optimize daily operations.