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Support from ERS - Effective Barcode Solutions

ERS understand that customers require not only the ability to purchase quality products from a reliable supplier, but also may need the reassurance that should support be needed, that they can contact knowledgeable and experienced staff at ERS to help them.

With over 20 years in the Barcode / Auto ID industry, ERS staff are not just sales people, they have a wealth of both hardware and software knowledge, giving them the ability to offer excellent pre and post sales support to customers. ERS has the technical knowledge to support the on-going developing barcode technologies. We also offer our customers lifetime telephone support on all products purchased.

ERS have an in-house team, who specialize in the development of producing software to support customers bespoke requirements, assisting them in how to use up-to-date technologies to find solutions to application issues.

At a glance, our professional customer support services include (but are not limited to):-

  • Over 20 years experience in the business
  • In-depth knowledge of developing barcode technologies
  • On-line product configuration tools
  • Hardware and software support services
  • In-house software development team
  • Products can be pre-configured for immediate plug-n-play
  • Bespoke solutions
  • Lifetime telephone support on all products purchased

 

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